Case Study

01.

Streamlining Authentication for Zatca

Challenge: Managing logins across multiple applications can be a headache for both users and IT teams. Users struggle to remember numerous credentials, and IT departments face challenges ensuring security while maintaining a smooth user experience.

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02.

Simplifying User Registration for Roshn

The Importance of User Onboarding: A user’s first impression of a company often happens during registration. A complex or lengthy process can lead to frustration and cart abandonment.

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03.

Multi-National Authentication for JP Morgan Chase

Global Security Concerns: As companies expand internationally, ensuring secure access control across geographically dispersed user bases becomes a complex challenge.

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04.

Internal Efficiency Boost for Verifone

Internal IAM Challenges: Many companies struggle with manual processes for user management and application integration within their internal systems. This can lead to inefficiencies and security vulnerabilities.

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05.

Enhanced Security and User Experience for KPMG

Challenge: Managing identities across numerous applications can lead to a complex IAM landscape, hindering user experience and security.

 

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06.

Secure Mobile Access for Financial Services

Challenge Faced by Financial Institutions: Financial institutions require robust security measures, especially for mobile access to sensitive data. Balancing security with a convenient user experience on mobile devices is crucial.

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Empowering your Identity.

Securing your future.

Simplifying access.

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Streamlining Authentication for Zatca (Zakat, Tax and Customs Authority)

Challenges

Zatca, a government authority, utilizes four distinct portals (Customs, Fasah, Nafath, and Erad) with separate user identities. This posed a challenge for users who needed to manage multiple login credentials.

Solution

 Securentity implemented ForgeRock CIAM, a centralized IAM platform, to unify authentication across all portals. Leveraging REST APIs, they seamlessly integrated with each application, enabling users to:

  • Single Sign-On (SSO): Access all portals with a single login.
  • Multi-Factor Authentication (MFA): Strengthen security with an additional authentication layer.
  • Account Merging: Consolidate existing identities into a unified account for easier management.
Impact

This solution significantly enhanced user experience by simplifying login processes and reducing complexity. Additionally, MFA implementation bolstered security for sensitive government data.

Simplifying User Registration for Roshn, a Real Estate Leader

Challenges

Roshn sought a secure and user-friendly registration process. The existing system required manual user provisioning, which was inefficient.

Solution

Securentity implemented ForgeRock CIAM to streamline user registration for Roshn. Here’s how:

  • Mobile Number-Based Authentication: Users register using their phone numbers and receive One-Time Passwords (OTPs) for verification.
  • CRM Integration: Seamless integration with Roshn’s CRM system automatically fetches user details, eliminating manual data entry.
  • Self-Service Password Setup: Users can set secure passwords for future logins.
Impact

This solution streamlined user registration, improved efficiency by eliminating manual processes, and enhanced user experience with a convenient mobile-based approach.

Multi-National Authentication for JP Morgan Chase

Challenges

JP Morgan Chase needed a robust authentication framework across more than 10 portals spanning international locations. Their existing system lacked consistency and lacked strong security measures.

Solution

Securentity implemented a multi-layered approach:

  • ForgeRock Migration: They migrated JP Morgan Chase from Transmit Security to ForgeRock, a more scalable and feature-rich IAM platform.
  • Centralized MFA Framework: A standardized MFA framework using Ping Federate was established, offering step-up authentication and context-aware security prompts based on user location and device.
  • Feature Flag Management: Feature flags enabled application teams to customize the user journey for their specific needs while maintaining a core secure authentication process.
Impact

This solution provided a consistent and secure authentication experience for JP Morgan Chase users globally. It also offered greater flexibility and control for individual application teams.

Simplifying User Registration for Roshn, a Real Estate Leader

Challenges

Roshn sought a secure and user-friendly registration process. The existing system required manual user provisioning, which was inefficient.

Solution

Securentity implemented ForgeRock CIAM to streamline user registration for Roshn. Here’s how:

  • Mobile Number-Based Authentication: Users register using their phone numbers and receive One-Time Passwords (OTPs) for verification.
  • CRM Integration: Seamless integration with Roshn’s CRM system automatically fetches user details, eliminating manual data entry.
  • Self-Service Password Setup: Users can set secure passwords for future logins.
Impact

This solution streamlined user registration, improved efficiency by eliminating manual processes, and enhanced user experience with a convenient mobile-based approach.

Enhanced Security and User Experience for KPMG

Challenges

KPMG, a large professional services firm, struggled with a complex IAM landscape involving multiple tools and siloed user management. This led to a cumbersome user experience, security concerns, and operational inefficiencies for IT teams.

Solution

Securentity implemented a centralized IAM solution using ForgeRock. They consolidated user identities, implemented robust authentication (MFA), and automated user provisioning with SAML 2.0. Existing tools like Splunk and AppDynamics were integrated for monitoring and logging.

  • Consolidating Identity Management: Utilizing ForgeRock to unify user identities across various applications, potentially including Saviynt and SailPoint, which the resume mentions.
  • Leveraging Diverse Technologies: Highlighting how Securentity combined ForgeRock with tools like Splunk and AppDynamics for comprehensive monitoring and log management, ensuring a secure and efficient IAM environment.
  • Streamlining User Onboarding: Showcasing how Securentity implemented solutions for user data management and application onboarding using tools like SAML 2.0, streamlining the process for applications like AppDynamics, Qualtrics, and Splunk.
Impact

KPMG users now enjoy a simplified login process and enhanced security. IT teams benefit from improved operational efficiency and greater visibility into user activity.

Secure Mobile Access for Financial Services

Challenge Faced by Financial Institutions

Financial institutions require robust security measures, especially for mobile access to sensitive data. Balancing security with a convenient user experience on mobile devices is crucial.

Solution

Securentity implemented a secure mobile access solution utilizing ForgeRock. This included:

  • Centralized Authentication Framework: Leveraging ForgeRock’s platform for centralized user authentication and authorization, ensuring consistent security policies across all mobile access points.
  • Multi-Factor Authentication (MFA): Implementing an additional layer of security for mobile logins, potentially using fingerprint scanners or one-time passcodes sent via SMS or mobile authenticator apps.
  • Custom Mobile Application Development: Securentity developed a user-friendly mobile application tailored to the client’s specific needs. This application seamlessly integrated with existing banking systems, allowing secure access to financial information and functionalities.
Impact

The implemented solution provided secure mobile access for the financial services company’s users. This enhanced security posture mitigated the risk of unauthorized access to sensitive data. Additionally, the user-friendly mobile application improved customer experience by offering convenient access to financial services on the go.